Hatton Court Care Home
Address: Whitchurch Road, Cold Hatton, Telford, Shropshire, TF6 6QB
Area: Telford and Wrekin
Mrs Amandeep Gill
Mr Oliver Foster
As a care home manager I am responsible for the day-to-day running of our nursing home. I oversee all activities within the home and make sure the quality of the service and care provided meets the National Minimum Standards for our Hatton Court.
We at Hatton make sure that we develop ways to promote their rights and responsibilities and provide information, advice and support to residents, their families and our Staff. Also, we arrange stimulating activities and encouraging residents to get involved. We support our activity organizer to create the opportunity for residents to contribute to the local community and access local services e.g. library, schools, local church and vicar.
I Endeavour to maintain the smooth running of the home by supporting and encouraging staff in their role and promoting comfort, dignity and respect to our residents.
When I interview and recruit staff I try to make sure that they have the potential to maintain environmental standard and if they are determined enough to meet the physical needs of our residents.
Mrs Amandeep Gill
I have been working as a RGN at Hatton Court since 2008 I then was promoted to deputy manger.
As the Deputy Home Manager, my role is to maintain the care of Clients within the Home and in the absence of the Home Manager, to take responsibility for the day-to-day running of the Home, and ensure that all Company policies and procedures are adhered to.
I ensure that all Staff Members contribute to the best of their ability to the efficient running of the Home, and to the creation of an atmosphere conductive to the best interests of Clients. Interacting with Clients to ensure that their health care needs are being met and resolving any problems where appropriate.
Also, I ensure to report any ill-health amongst Clients and make requests for GP / Professional visits where necessary. Ensuring meals are of sufficient quantity and good quality, and that Client’s dietary needs are met. Undertaking general nursing work and personal care as appropriate. Administering prescribed medicines and maintaining the necessary records as per Company guidelines.
Auditing Care Plan documentation, to ensure best practice, on a three monthly basis. Avoiding abuse of the privileged relationship that exists with Clients.
In addition to this, maintaining effective communications with the Home Manager. As requested by, and/or in the absence of, the Home Manager maintaining effective communications with Clients, Relatives, Staff Members, and any other concerned bodies. Liaising with GPs and other multidisciplinary professionals in order to establish a good relationship between GPs / Health Care Professionals and the Home. Ensuring a clear and concise Handover Report is given to all Staff Members.
Arranging / participating in Staff and Client meetings as and when required.
- Accepting new clients (yes)
- Emergency call systems (yes)
- Pets allowed (yes)
- TV and telephone point in resident rooms (yes)
- Overnight visitor facilities (yes)
- Secure access to the building (yes)
- Internet access (yes)
- On-site hairdressing (yes)
- Residents may retain own GP (yes)
- Scheduled GP rounds (yes)
- Special diets (yes)