Highbury New Park

Website: Website
Address: 127 Highbury New Park, Islington, London, N5 2DS
Location: London
Area: City of London
County: Greater London
Country: England

Staff

We know that the one thing that sets us apart from other independent providers and enables us to deliver exceptional care is the dedication, professionalism and compassion of our teams. The people we recruit are special; we’re not just looking for qualifications, but a passion for delivering the best possible care.  

We provide our teams with ongoing training and personal development programmes to provide them with the skills and confidence to deliver great care.

Individuals working in our care homes also have an intensive induction process, lasting 12 weeks and meeting Common Induction Standards as set out by the Care Standards Act. We use a mixture of e-learning and face to face tuition to train people in various aspects of providing care.

We have also developed an innovative training programme in which teams spend a day experiencing first-hand what it is like to live with dementia. Participants wear gloves, goggles and earphones which simulate the effects of ageing and are taken through a range of activities designed to simulate the impact of dementia. Many of our team members have experienced true eureka moments during this training as they better appreciate the challenges many of our clients face and recognise the importance of their role as care and support workers. 

You can see our dementia training in action in this recent piece on the BBC.

 

Siew Batten

Home manager

Siew Batten has more than 20 years experience and became manager of Highbury New Park in 2008. She tells us in her own words what good care means to her. For me, providing high quality care is about taking a personalised approach, which means getting to know each resident as a person, understanding their lifetime experiences and finding out about their likes and dislikes. It’s about respecting their dignity. Everyone in our team is very professional but also very friendly – people often comment about the welcoming and homely atmosphere we have here. The most rewarding thing about my job is seeing residents happy and relaxed. Getting positive feedback from residents and their relatives about the care we provide is a fantastic feeling. Outside of work I enjoy going to the theatre, relaxing with a good book and doing a spot of gardening. We have a lovely garden here at Highbury New Park and it’s always nice to see residents helping out to keep it looking nice. We welcome family members any time they want to visit and we often put on special events that residents can invite their loved ones along to. One event that stands out for me was our ‘Indian day’, when the members of our team who have Indian backgrounds wore traditional dress, organised a wonderful meal and put on some lively dances for us to enjoy. It was great to experience something so different and everyone had a really fun time.

Facilities

  • Accepting new clients (yes)
  • Accepting referrals from Local Authority(s) (yes)
  • Emergency call systems (yes)
  • Pets allowed (yes)
  • Rooms with full en-suite bathroom (yes)
  • Smoking allowed (yes)
  • TV and telephone point in resident rooms (yes)
  • Overnight visitor facilities (yes)
  • Secure access to the building (yes)
  • Transport available at the home (yes)
  • On-site hairdressing (yes)
  • Residents may retain own GP (yes)
  • Scheduled GP rounds (yes)
  • Special diets (yes)
Add Your Business

Nearby Listings in Greater London

Maison Moti Care Home
200 Chase Side, Southgate, London, N14 4PH
02084407XXXX
Website

Mrs Jennifer Khan
13 Bushwood, Leytonstone, London, E11 3AY
02085329XXXX

New Medical Systems Limited
Castleworks, 21 St Georges Road, London, Greater London, SE1 6ES
0207 871 XXXX
Website

Mr Najeeb Ahsan
310 Haydons Road, Wimbledon, London, SW19 8JZ
02085450XXXX
Website

April Rai Limited
117 Ashville Road, Leytonstone, London, E11 4DS
02082812XXXX

Creative Support - Sonali Gardens Extra Care Services
18 Sutton Street, London, E1 0AG
0161 236 0XXXX
Website

Barchester Westwood House Care Home
9 Westwood Hill, Sydenham, London, London, SE26 6BQ
020 8776 7XXXX
Website

Pretim Singh
Wortley Lodge, 26 Wortley Road, London, E6 1AY
02084729XXXX

Acacia Care Centre
32 Chalfont Road, South Norwood, London, London, SE25 4AA
020 8768 1XXXX
Website

Highcroft Care Home
13-17 Rectory Road, Walthamstow, London, E17 3BG
XXXX


scroll to top