Bluebird Care Birmingham East

Mrs Indira Bakshi

Staff

Mrs Indira Bakshi

Care Coordinator

The care coordinator is responsible for the continuity of care for all of our customers. This vital role has a huge impact on the lives of many people who rely on our care and support. If you want to join a dynamic team making a positive difference to our customers’ lives, then this could be the role for you.

Customers tell us that what really matters to them is having a stable team of caring and professional care workers whom they can rely upon. Working alongside the care supervisor, the care coordinator will be responsible for making this happen. The ability to problem solve and think clearly when under pressure is essential for this important role in our company. You will use your excellent planning, organisational and IT skills to make sure that each customer receives the care and support that they expect on time. This involves:

Allocating care workers with the right skills and experience to deliver the best quality care and support to each customer Organising care worker rotas to minimise changes to the service and travel between customer’s homes Responding efficiently to day to day changes in the care and support packages